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Terms & Conditions 

Welcome to Recovery Chemist & Druggists. By accessing and using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or contacting our pharmacy through the provided communication channels.

1. Website Purpose

This website is intended to provide general information about our pharmacy, healthcare support services, operating hours, service areas, and contact information.

The website does not function as an online pharmacy, ecommerce marketplace, or automated medicine ordering platform.

Any medicine inquiries, availability checks, or delivery requests are handled directly through phone calls, WhatsApp communication, or in-store interaction.

2. Informational Content

The information available on this website is provided for general informational purposes only.

While we make reasonable efforts to keep the information accurate and updated, we do not guarantee the completeness, accuracy, or reliability of any content displayed on the website.

Website content should not be considered medical advice, diagnosis, or treatment recommendation.

Users are advised to consult qualified healthcare professionals for medical concerns or prescription guidance.

3. Medicine Availability

Medicine availability may vary depending on stock, supplier availability, and prescription requirements.

Customers are encouraged to contact our pharmacy directly to confirm medicine availability before visiting the store or requesting delivery assistance.

4. Prescription Responsibility

Certain medicines may require a valid prescription issued by a licensed medical practitioner.

Customers are responsible for ensuring that:

  • Prescriptions provided are authentic and valid

  • Medicines are used according to medical guidance

  • All healthcare information shared with the pharmacy is accurate

We reserve the right to refuse supply of medicines where legally or professionally necessary.

5. Delivery & Service Areas

Medicine delivery and support services may be available only within selected operational areas.

Delivery availability, response times, and service coverage may vary based on:

  • Location

  • Operational capacity

  • Weather conditions

  • Traffic or local restrictions

Our pharmacy reserves the right to decline delivery requests outside our serviceable areas.

6. Communication

By contacting us through phone, WhatsApp, forms, or email, users consent to communication regarding medicine inquiries, healthcare support, delivery coordination, or customer assistance.

Users should avoid sharing unnecessary sensitive medical information through unsecured communication channels.

7. Third-Party Links

This website may contain links to third-party platforms such as Google Maps, WhatsApp, or social media services for user convenience.

We are not responsible for the content, availability, or privacy practices of third-party platforms.

8. Intellectual Property

All website content including text, branding, graphics, logos, and design elements are the property of [Your Pharmacy Name] unless otherwise stated.

Unauthorized copying, reproduction, or commercial use of website content is prohibited.

9. Limitation of Liability

[Your Pharmacy Name] shall not be held liable for:

  • Temporary website unavailability

  • Communication delays

  • Incorrect interpretation of website information

  • Customer misuse of medicines

  • Delays caused by external operational factors

Users access and use the website at their own discretion.

10. Privacy

Any information submitted through contact forms or communication channels is handled responsibly and in accordance with our Privacy Policy.

We take reasonable measures to protect user information but cannot guarantee complete security of digital communication systems.

11. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are published constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Kolkata, West Bengal.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:


recovery Chemists & druggists
📍 Address:

P-594, Purna Das Rd, Golpark, Hindustan Park, Gariahat, Kolkata, West Bengal 700029.

📞 Phone:
    +919051507080

📧 Email: contact@recovery.org.in

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